Welcome to Aqwaha.com. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing our website or placing an order, you agree to the following terms.

A. General Terms

1. 1. Aqwaha reserves the right to decline or cancel any order at its discretion, subject to applicable laws.

1. 1. An order is not considered confirmed until product availability has been verified internally.

1. 1. Customers will not be charged for products that are unavailable and cannot be delivered. If payment has already been collected, the applicable refund will be processed.

1. 1. By accepting these Terms and Conditions, you acknowledge that these terms govern your purchases and supersede any inconsistent verbal or written representations, subject to applicable law.

1. 1. Salespersons, agents, and representatives are not authorized to modify these Terms and Conditions unless such changes are approved in writing by Aqwaha.

1. 1. By placing an order, you confirm that the information you provide, including your name, contact details, delivery address, and payment information, is accurate and up to date.

B. Description of Products and Services

1. 1. Aqwaha strives to provide accurate product descriptions, specifications, and other information on its website. However, minor variations may occur due to manufacturer updates or changes in product specifications.

1. 1. Product images and illustrations are provided for reference purposes. Actual products may differ slightly in appearance, color, or other characteristics.

1. 1. Customers are responsible for providing accurate information when placing an order. Aqwaha cannot be held responsible for delivery issues resulting directly from incorrect information supplied by the customer, subject to applicable law.

C. Shipping and Delivery

1. 1. Aqwaha will take reasonable steps to ensure that orders are properly packaged and dispatched. In the event of a shipment being lost or damaged in transit, customers should contact us so that the matter can be investigated and resolved in accordance with applicable law.

1. 1. Orders will generally be dispatched after successful confirmation of payment, unless another payment arrangement has been expressly agreed upon.

1. 1. Aqwaha strives to deliver orders as quickly as possible. Estimated delivery dates provided at checkout are indicative and may be affected by unforeseen circumstances, weather conditions, or logistics-related delays.

1. 1. If a delivery cannot be completed because of circumstances attributable to the customer, reasonable additional costs may apply where permitted by applicable law and communicated to the customer.

1. 1. Aqwaha is not responsible for delays caused by third-party courier or logistics providers beyond its reasonable control. However, we will make reasonable efforts to assist customers in resolving delivery-related concerns.

D. Inspection of Goods

1. 1. Customers are encouraged to inspect their orders upon delivery and contact Aqwaha promptly if any item is damaged, defective, incorrect, or missing.

1. 1. Customers should avoid using damaged or defective products and should contact our customer support team for assistance.

1. 1. Customers may be responsible for damage caused by misuse, mishandling, or negligence after delivery, to the extent permitted by applicable law.

1. 1. Returns, replacements, and refunds will be handled in accordance with Aqwaha’s applicable Return and Refund Policy and consumer protection laws.

E. Prices and Payment

1. 1. Product prices will be displayed on the website at the time of purchase. Any applicable delivery charges, taxes, or other fees will be disclosed before the order is confirmed.

1. 1. Customers agree to pay the price displayed at checkout using the payment methods made available on Aqwaha.com.

1. 1. All payments are subject to authorization by the relevant bank, card issuer, payment gateway, or financial service provider. If a payment is declined, the order may not be processed until successful payment is received.

1. 1. If an order cannot be fulfilled after payment has been received, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

F. Resale and Use of Website Content

You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any part of this website, its content, or its services without prior written permission from Aqwaha, except where permitted by applicable law.

G. Recording of Telephone Calls

Where permitted by applicable law, Aqwaha may record customer service telephone calls for legitimate purposes, such as quality assurance, staff training, customer support, and dispute resolution. Customers will be informed where required by law.

H. Returns, Replacements, and Refunds

1. 1. Products damaged due to misuse, mishandling, or negligence by the customer may not qualify for a return, replacement, or refund, subject to applicable law.

1. 1. Products that are defective, damaged during delivery, incorrect, or otherwise eligible under our Return and Refund Policy may qualify for a return, replacement, or refund.

1. 1. Customers should contact Aqwaha’s customer support team and follow the applicable return procedure before sending any product back.

1. 1. For complete details regarding eligibility, time limits, and procedures, please refer to our Return and Refund Policy.

I. Liability and Warranty

1. 1. Aqwaha is not responsible for damage resulting from improper installation, misuse, unauthorized modification, or failure to follow the product’s instructions, except where liability cannot be excluded under applicable law.

1. 1. Although we strive to keep all website information accurate and up to date, occasional errors or omissions may occur. We reserve the right to correct such errors in accordance with applicable law.

1. 1. Aqwaha will not be liable for business interruptions or losses arising from circumstances beyond its reasonable control, except where such liability cannot legally be excluded.

1. 1. Nothing in these Terms and Conditions excludes or limits any consumer rights, statutory warranties, or other legal protections that cannot be excluded or limited under applicable law.

J. Transfer of Contract

1. 1. These Terms and Conditions apply to the customer who places the order and may not be transferred by the customer to another person without Aqwaha’s prior written consent, except where permitted by law.

1. 1. Aqwaha may engage third-party service providers, delivery partners, payment processors, or other authorized parties to perform services associated with an order, subject to applicable law and contractual obligations.

K. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the details below.

Website: https://aqwaha.com

Email: info@aqwaha.com

WhatsApp: +91 9860641837

We will make reasonable efforts to respond to your queries and assist you with your concerns.

Last Updated: October 2026